Privacy Policy

Bohotides LLC

Effective Date: January 1, 2026 | Last Updated: April 2026

1. Introduction

Bohotides LLC ("we," "us," or "our") operates a direct booking platform for short-term rental properties. We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, why we collect it, and your rights regarding that data.

Scope: This policy applies to personal information collected through our direct booking website. It does not apply to information collected offline or through third-party platforms (e.g., Airbnb, Vrbo).

Questions? Contact us at: privacy@bohotides.com

2. Information We Collect

Identity — Full name, government-issued ID (where required for check-in verification)

Contact — Email address, phone number, mailing address

Booking & Stay — Reservation dates, property selected, number of guests, special requests

Payment — Credit/debit card details processed via PCI-DSS-compliant third-party processor. We do not store raw card data.

Communications — Messages sent via contact forms, email, or SMS

Technical — IP address, browser type, device identifiers, referring URLs, pages visited, session duration

Preferences — Saved searches, communication preferences

3. How We Use Your Information

We use the information we collect to:

- Process and manage reservations

- Verify guest identity for property access

- Process payments and issue refunds

- Communicate with you before, during, and after your stay

- Send marketing emails (you may opt out at any time)

- Prevent fraud and unauthorized bookings

- Comply with tax and legal obligations

- Analyze site usage and improve user experience

We do not sell your personal information to third parties.

4. Sharing Your Information

We share data only as necessary with the following:

- Payment processors (e.g., Stripe) — secure transaction processing

- Property management software — reservation coordination

- ID verification services — guest identity confirmation

- Email/SMS service providers — transactional and marketing communications

- Legal authorities — when required by law or valid court order

All third-party vendors are contractually bound to protect your data and may not use it for their own marketing purposes.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

- Essential cookies — enable core booking functionality and cannot be disabled

- Analytics cookies — help us understand site traffic and usage (e.g., Google Analytics)

- Marketing cookies — used for retargeting and conversion tracking

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies will impair booking functionality.

6. Data Retention

- Booking records — 7 years (tax and legal compliance)

- Payment records — 7 years

- Guest communications — 3 years post-stay

- Marketing preferences — until you opt out or request deletion

- Technical/log data — 13 months

7. Your Privacy Rights

California Residents (CPRA)

Under the California Privacy Rights Act, you have the right to:

- Know — Request disclosure of the categories and specific pieces of personal data we have collected about you

- Delete — Request deletion of your personal data, subject to certain exceptions

- Correct — Request correction of inaccurate personal data

- Opt-Out — Opt out of the sale or sharing of personal data (we do not sell your data)

- Limit Sensitive Data Use — Restrict our use of sensitive personal information to necessary purposes

- Non-Discrimination — We will not deny service or charge different prices for exercising these rights

To submit a request: privacy@bohotides.com

We will respond within 45 days (extendable to 90 days with notice).

Residents of Other U.S. States

Residents of Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and other states with enacted privacy laws have similar rights — including access, correction, deletion, portability, and opt-out of targeted advertising — to the extent applicable under their state law. Submit requests to privacy@bohotides.com.

EU/UK Residents (GDPR / UK GDPR)

You are entitled to the following rights:

- Access — Request a copy of your personal data (a small fee may apply)

- Rectification — Correct inaccurate or incomplete data

- Erasure — Request deletion of your data under certain conditions

- Restrict Processing — Limit how we use your data

- Object — Object to processing based on legitimate interest

- Portability — Receive your data in a structured, machine-readable format

We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

8. Data Security

We implement industry-standard safeguards including TLS encryption in transit, access controls, and PCI-DSS-compliant payment processing. No method of internet transmission is 100% secure, but we commit to prompt breach notification as required by applicable law.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately at privacy@bohotides.com and we will delete it promptly.

10. Third-Party Links

Our website may contain links to external sites such as local attractions or review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via a notice on our website or by email at least 14 days before taking effect. The "Last Updated" date at the top reflects the most recent revision.

12. Contact Us

Bohotides LLC

Email: privacy@bohotides.com

This policy was last reviewed for compliance in April 2026.